those interested in learning the knowledge and skills necessary to be successful as the administrative hub of the medical office setting and perform the many essential functions of a Medical Administrative Assistant.
Medical Administrative Assistants utilize their knowledge of medical terminology and health care delivery models to perform a number of administrative functions. They may work in a variety of roles and locations with job titles ranging from health unit coordinator or medical office specialist to medical secretary.
Program Requirements Included in Program
- Microsoft Essentials or coordinator approval
- Patient Confidentiality
- Customer Service and Communication in Health Care
- Medical Terminology
- Medical Administrative Assistant
Students must complete all of the above courses at NVCC to be awarded the Medical Administrative Assistant (MAA) Proficiency Certificate.
Students may choose the package that best fits their learning needs and personal commitments.
- The MAA Full Package provides students with all required course components.
- The MAA Package Without Microsoft Essentials provides students with all the required courses except Microsoft Essentials. This program is designed for students that already possess strong computer skills and experience with Microsoft Office applications. (Approval of the Program Coordinator is required for registration in this section.)
- The Medical Administrative Assistant duties have evolved in recent years. The MAA is required to be efficient in front office skills as well as knowledgeable in billing, coding, administrative tasks and general patient care. They also need to be up-to-date on HIPPA compliance.
- Students who successfully complete and pass the MAA program will receive the NVCC completion certificate and are eligible to sit one time for the AMCA exam through the American Medical Certification Association at no additional cost. This is a national certification renewable yearly and requires minimal online education every two years to continue certification. The test is comprised of 100 questions. The breakdown is as follows: HIPPA and compliance, scheduling, medical records, types of insurance, billing/coding, medical terminology, anatomy and other administrative knowledge. Allotted time for exam is 2 hours.
If you have questions about which option is best for you, please contact the program coordinator, Cindy Tolin at 203-596-8743 for assistance.
Conveniently offered at our Waterbury and Danbury Campuses.