Medical Administrative Assistant

Certificate Program

Approved for WIOA funding. 

Medical Administrative Assistants are the administrative hub and perform many essential functions in the medical office setting. They may work in a variety of roles and locations with job titles ranging from health unit coordinator or medical office specialist to medical secretary. 

Medical Administrative Assistants utilize their knowledge of medical terminology and health care delivery models to perform a number of administrative functions. They can work in a variety of roles and locations with job titles ranging from health unit coordinator or medical office specialist to medical secretary.

Typical tasks would include scheduling tests or procedures, such as lab work or x-rays, surgeries  and medical consultations based on physician orders, answering phones and directing calls, messages and reports to the appropriate staff, greeting visitors, ascertaining the purpose of the visit and interviewing patients to complete documentation, case histories or forms and process intake or insurance forms.

Learn the skills needed to successfully carry out the varied responsibilities of the medical administrative assistant in most any setting. A central focus will be on the various modes of professional communication required to keep  processes running smoothly in the office.


Important Information

Program Requirements

  • Microsoft Essentials or coordinator approval.

  • Patient Confidentiality
  • Customer Service and Communication in Health Care
  • Medical Terminology

Students must complete all of the above requirements either before or simultaneously with the Medical Administrative Assistant course to be awarded the completion certificate from NVCC. 

If you have prior experience and wish to discuss a course substitution, please email: Lisa Crick, Program Coordinator or by phone at 203-596-8711.

Medical Administrative Assistant positions are projected by the Connecticut Department of Labor to experience an increase by over 30% through 2022.  This growth is anticipated to create a demand for qualified employees.  The entry level wage in Connecticut is $14.81 and the average wage is $18.81.

When job hunting, check out opportunities with these position titles:

Medical Receptionist, Clerical Assistant, Office Clerk, Office Assistant, Records Clerk, Medical Secretary, Patient Scheduler, Unit Clerk or Health Unit Secretary.  

 





 

Cost

The program costs include all books, supplies and materials. 

A payment plan is available.  Please download the plan and read the details carefully.  A signed copy of the plan must be provided with your first payment at the time of registration.


How to Register

Waterbury Campus

Walk In:

NVCC, 750 Chase Parkway, Waterbury, CT
Office of Non-Credit Lifelong Learning Registration,
Founder's Hall, Center for Health Science, Room F323
Monday - Friday, 8:00 am to 5:00 pm

Get Directions to NVCC

Mail:
Complete the registration form and send with payment to:

NVCC
Office of Non-Credit Lifelong Learning Registration,
Room F323
750 Chase Parkway, Waterbury, CT 06708-3011

Fax:
Fax registration form with credit card information to 203-575-8243.
AMEX/MC/Visa/Discover only

Phone:
Call 203-575-8029
Monday - Friday, 8:00 am to 5:00 pm
MC/Visa/Discover only

Danbury Campus

Walk In:

190 Main Street, Danbury, CT 06810-7805
Monday through Friday, 8:00 am to 5:00 pm

Get Directions to NVCC

Mail:

Complete the registration form and send with payment to:

NVCC Danbury Campus
190 Main Street
Danbury, CT 06810-7805

Fax:
Fax registration form with credit card information to 203-575-8243.
AMEX/MC/Visa/Discover only

Phone:
Call 203-437-9699
Monday - Friday, 8:00 am to 5:00 pm
AMEX/MC/Visa/Discover only

Program Coordinator
Laurie L Hornbecker
203-575-8031 (p)
203-575-8243 (f)
Room: Founders
750 Chase Parkway
Waterbury, CT 06708
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