Certificate in Sales Support and Service

The key entry-level positions in marketing are sales support and customer service. This short-term certificate is designed to provide you with the basic business skills to perform these entry-level positions in industry or retailing and, at the same time, build toward a rewarding career by fitting in with further degrees. The critical skill areas emphasized are: the understanding of marketing, customer service capabilities, sales skills, computer expertise, verbal and written communications abilities and logical analysis problem-solving.

College Catalog
Program Coordinator
Donna A Marotti-Delieto
203-596-8683 (p)
Room: E519c
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