Customer Information & Refund Policy

What you need to know before you register.

Being successful in any educational endeavor requires preparation and commitment.  Please read the important customer information provided to be sure that you are prepared to succeed in your course and in your goals.

Refund Policy

Withdrawal requests for refund must be received in writing three business days prior to the beginning of class unless stated otherwise in the course description. Refunds are not granted after this deadline.  Address for refund requests:

Attn: Non-Credit Refunds

Naugatuck Valley Community College

Non-credit Lifelong Learning, Rm: K407

750 Chase Pkwy., Waterbury, CT 06708

or email Non-credit Lifelong Learning

Contact Information
Laurie L Hornbecker
203-575-8029 (p)
203-575-8243 (f)
Room: K407
750 Chase Parkway
Waterbury, CT 06708
Office Hours:
Monday - Friday 8:00 AM - 4:30 PM
Martha Charris
203-797-9361 (p)
203-798-9682 (f)
Room: Danbury
2 Crosby St
Danbury, CT 06810
Office Hours:
Monday - Friday 8:30 AM - 4:30 PM


How to Register

Waterbury Campus

Walk In:

NVCC, 750 Chase Parkway, Waterbury, CT
Office of Non-Credit Lifelong Learning Registration,
Founder's Hall, Center for Health Science, Room F323
Monday - Friday, 8:00 am to 5:00 pm

Get Directions to NVCC

Complete the registration form and send with payment to:

Office of Non-Credit Lifelong Learning Registration,
Room F323
750 Chase Parkway, Waterbury, CT 06708-3011

Fax registration form with credit card information to 203-575-8243.
AMEX/MC/Visa/Discover only

Call 203-575-8029
Monday - Friday, 8:00 am to 5:00 pm
MC/Visa/Discover only

Danbury Campus

Walk In:

190 Main Street, Danbury, CT 06810-7805
Monday through Friday, 8:00 am to 5:00 pm

Get Directions to NVCC


Complete the registration form and send with payment to:

NVCC Danbury Campus
190 Main Street
Danbury, CT 06810-7805

Fax registration form with credit card information to 203-575-8243.
AMEX/MC/Visa/Discover only

Call 203-437-9699
Monday - Friday, 8:00 am to 5:00 pm
AMEX/MC/Visa/Discover only

Changes & Cancellations

The College reserves the right to make changes to the information listed in this publication or to cancel courses due to insufficient enrollment or other reasonable causes. Full refund is made if the College cancels the course. If a course is cancelled, you will be notified by phone and/or mail prior to the starting date (provided we have your most up-to-date contact information). If your instructor cancels a class for weather related or other emergency reasons, he or she will implement the communication plan discussed with students the first night of class. Please fill out the registration form completely. Include home, business and cell phone numbers and an email address on the registration form. It is necessary to provide current phone numbers so that you can receive communications from our office pertaining to room changes and cancellations. If your address, phone number or email address has changed, please indicate this when you register.

College Closings & Delays

College closings due to inclement weather are announced over local AM/FM radio/TV stations, on the college Homepage, on the college’s main phone line (203-575-8000) and a text message is sent to everyone who is registered through the myCommNetAlert System. Likewise, in the event of an early closing, the same communication will occur. If the college has a delayed opening, all classes that begin before the delayed opening time will not be held that day and will be rescheduled at another time. Please note that classes begin at 6:30 am; a two-hour delay means that all classes before 8:30 am will be rescheduled. A 90-minute delay means that all classes before 8:00 am will be rescheduled. Announcements will usually state College opening times. Any exceptions to this will be discussed in your class.

Important things to know about closings and delays in Danbury:

The NVCC Danbury Campus will comply with the Waterbury Campus policy. In the event of cancellation of NVCC classes which meet in Danbury, an announcement will be posted on the Danbury Campus page. The main phone line for the NVCC Danbury Campus, 203-437-9699, will also be updated with an announcement if NVCC classes are cancelled at the Campus.

Naugatuck Valley Community College is committed to supporting success for all students.  If you may require adjustments, we strongly encourage you to contact our Disabilities Services staff for assistance.  This process may take several weeks and should be completed prior to registering to ensure the best opportunity for your success.  Most non-credit courses and programs are short and will not provide time for "catching up".  

Disabilities Services

NVCC offers a number of options that can help you pay for your education.  Tuition is due at the time of course registration.  Non-credit lifelong learning courses are self-supporting and are not supported by taxpayer dollars. Costs vary and State law does not allow us to exempt senior citizens. 

NVCC Payment Plans

Payment plans are available for most job training programs. The plans divide the total cost into two or three
payments. Tuition must be paid in full prior to completion of the course and are subject to a $25 fee for plan
initiation and $15 late fees when payments are not received on time. Please check the individual program pages
or contact 203-575-8029 for payment plan availability and details.

Tuition Authorization

Some employers, professional organizations, and religious groups will pay for an employee or member to enroll
in a lifelong learning program. A tuition authorization letter must accompany the student registration. This
letter must be on organizational letterhead and include: the student name, course(s) title(s) and number(s),
name of the responsible party, where the invoice should be sent, and a statement of promise to pay noting the
tuition amount.

Employer Reimbursement

Your employer may provide educational reimbursement programs to their employees. Check with your human
resources director to see if you qualify for tuition reimbursement within your organization.

Federal & State Financial Aid

Federal financial aid does not support non-credit programming. The Department of Labor and the Northwest
Regional Workforce Investment Board administer a variety of programs for unemployed, underemployed,
displaced workers, youth, and others. Please contact the American Job Center in your area directly to see if you
qualify. Waterbury: 203-574-6971 or Danbury: 203-730-0451

Veterans' Benefits

Veterans' benefits vary. If you are interested in using veterans' benefits for your non-credit program please
contact: Debbie DiCicco at 203-575-8006 or

Private Lending Institutions

Personal student loans may be offered through private banks and credit unions. You will want to check with your
own lenders about specific plans and loan rates and be sure this will meet your needs

George D. Yonan Memorial Bookstore

Location: Student Center/Plaza Level, Room S300

Phone: 203-575-8075


The College Bookstore is located in the Cistulli Student Center. Once you are on campus, take the Student Center elevator (located near the cafeteria) from level 5 down to level 3. The Bookstore is located across from the elevator doors. From the parking garage, take the center most elevator up to level 3.

Extended Hours • Spring 2017

Saturday, Jan. 14..............................9:00 am–1:00 pm

Monday, Jan. 16......................................Holiday, Closed

Tuesday, Jan. 17 - Friday, Jan. 20 ......8:30 am–7:00 pm

Saturday, January 21.........................9:00 am–1:00 pm

Monday, Jan. 23 - Thursday, Jan. 26...8:30 am–6:00 pm

Friday, Jan. 27................................... 8:30 am–1:00 pm

Saturday, Jan. 28.............................. 8:30 am- 1:00 pm

Regular Hours • Spring 2017

Beginning Monday, January 30, the Bookstore will

revert to regularly scheduled hours:

Monday, Tuesday • 8:30 am – 6:00 pm

Wednesday, Thursday • 8:30 am – 4:30 pm

Friday • 8:30 am - 1:00 pm

Textbooks can also be ordered online at: Hours are subject to change.

Textbook and Course Supply Information

Many of our courses require textbooks or other instructional materials to maximize your learning. Read the course descriptions carefully for these required materials. Most textbooks are either included in the cost of the course and supplied in class or can be purchased at the George D. Yonan Memorial Bookstore at the Waterbury Campus. If you have any questions concerning course materials, please contact the program coordinator for assistance. Textbooks are not available for sale at the Danbury Campus at this time. We recommend that you purchase books no sooner than 10 days prior to the start of the course.